Legal

Terms of Use

Free Trial · Drop-in Circle

Effective date · 1 January 2026

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1. Introduction

These Terms of Use (“Terms”) form a legally binding agreement between you (“Member”, “you”) and Men Circle CIC (“Men Circle”, “we”, “us”, “our”).

By submitting a Private Circle application form, and completing payment via our Stripe payment link, you confirm that you have read and understood these Terms and agree to be legally bound by them. If you do not agree, you must not proceed with membership.

2. About the Service

Men Circle provides facilitated group sessions (“Circles”) and community spaces designed for men’s personal development. A Circle is a structured, facilitator-led group where members:

  • Share personal experiences
  • Develop self-awareness
  • Give and receive peer feedback

This is a personal development service, not a clinical or medical service.

3. Important Disclaimer (Not Therapy)

Men Circle does not provide therapy, counselling, or medical advice, and is not a substitute for professional mental health support. You are responsible for seeking appropriate professional help where needed. Men Circle may suggest external support but accepts no responsibility for third-party services.

4. Eligibility

To join, you must:

  • Be 18 years or older
  • Identify with the shared experience of being a man

5. Commitment (Free Trial)

By signing up to our Free Trial, you agree to:

  • Having 4 weeks of 4 consecutive opportunities to join the weekly ‘Drop-In Circle’
  • After the full 4 weeks you will be asked to pay to continue in the Drop-in Circle or apply to join a Private Circle.

This is a fixed-term agreement.

6. Confidentiality

You agree not to share personal information, stories, or identities of other members, and to respect the privacy of all participants. You may share your own experiences and speak generally about Men Circle.

6.1 Limitations of Confidentiality

You acknowledge that:

  • Circles take place online (Zoom) and via WhatsApp
  • Absolute confidentiality cannot be guaranteed
  • Whilst we are not a clinical or therapeutic service, we reserve the right to break confidentiality for safeguarding purposes where there has been a disclosure of risk of harm (to self or others).
  • Facilitators may also disclose certain details about your circle anonymously within their supervision sessions to improve their practice and the overall service of the circle.

By participating, you accept this risk.

6.2 Facilitator Supervision

Facilitators may discuss anonymised elements of sessions for supervision purposes. No identifying details will be shared.

7. Code of Conduct

You agree to:

  • Treat all members and facilitators with respect
  • Not engage in abusive, harmful, or discriminatory behaviour
  • Not disrupt or dominate the circle
  • Participate in a constructive and non-judgemental way

You also agree to follow the Men Circle values (see Section 11).

8. Zoom Participation Requirements

You agree that during sessions you will:

  • Join on time and remain present
  • Keep your camera on and stable
  • Mute your microphone when not speaking
  • Not attend while driving or multitasking
  • Not record sessions without permission

8.1 Food & Drink

  • Drinks and light snacks are allowed
  • Full meals are not permitted

8.2 Sobriety

  • You must attend sessions sober
  • You must not attend under the influence of alcohol or drugs

9. WhatsApp Community

As part of membership, you will be added to the Men’s Circle WhatsApp Community and private groups within it.

9.1 Acceptable Use

You agree not to post inappropriate, offensive, or explicit content, to communicate respectfully, and to act responsibly when sharing information.

9.2 Privacy Notice

You acknowledge that:

  • WhatsApp is not a secure or private platform
  • Men Circle cannot guarantee confidentiality
  • You use these groups at your own risk
  • In signing up to our service you agree to our Privacy Policy

10. Removal of Membership

We reserve the right to suspend or terminate your membership if you:

  • Breach these Terms
  • Cause harm to other members
  • Disrupt the integrity of the circle
  • Attend sessions intoxicated

This decision is at our reasonable discretion.

11. Values

Members are expected to act in alignment with these five Men’s Circle values:

Integrity — We keep our word and take full ownership for our actions, emotions, and impact. Commitment, accountability, and follow-through build trust, respect and confidence.

Support & Challenge — Support creates a safe, confidential space where we can open up with courage. Challenge takes us to the edge of our comfort zone, where growth happens.

Honesty — Truth helps us grow and we share it with care and compassion. Even when it’s difficult, we choose honesty as our guiding direction.

Tolerance — We meet each other with respect and acceptance. Differences are welcomed, not judged. This is the foundation of connection and peace.

Service — We meet each other as equals in a peer-to-peer, non-hierarchical space. Everyone, including facilitators, participates in service to one another and the group as a whole.

These values form part of the expected standard of behaviour.

12. Intellectual Property

All Men Circle materials, formats, and methodologies are owned by Men Circle CIC. You may not copy, reproduce, or distribute them without our training and written permission.

13. Liability and Risk

13.1 Participation at Your Own Risk

By taking part in Men Circle activities, you acknowledge that participation involves personal sharing, emotional exploration, and group interaction, and that this may involve emotional discomfort or challenge. You choose to participate voluntarily and at your own risk.

13.2 No Guarantee of Outcomes

Men Circle does not guarantee any specific personal, emotional, or psychological outcomes, or improvements in wellbeing, relationships, or life circumstances.

13.3 Limitation of Liability

To the fullest extent permitted by UK law, Men Circle CIC is not liable for:

  • Any indirect or consequential loss
  • Personal decisions made as a result of participation
  • The actions, comments, or behaviour of other members
  • Any loss, misuse, or disclosure of information shared in circles or online platforms (including Zoom and WhatsApp)

13.4 Facilitators

All facilitators are trained by Men Circle; however, facilitators are not acting as licensed therapists or medical professionals within this service. Men Circle is not responsible for individual facilitator opinions, responses, or communication style, or for how participants interpret or act on facilitator input. That said, Men Circle will take reasonable steps to train facilitators, provide supervision, and maintain appropriate standards.

13.5 Technology and Third-Party Platforms

Men Circle is not responsible for failures, interruptions, or security issues relating to third-party platforms (including Zoom and WhatsApp).

13.6 Nothing in These Terms Excludes Liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot legally be excluded under UK law

14. Changes to These Terms

We may update these Terms from time to time. Where changes are significant, we will notify members. Continued participation means you accept the updated Terms. You can request to view these terms and conditions at any time.

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Contact

Executive Director: Pasco Ashton. Company name: MENS CIRCLE CIC. Company number: 13679949. Registered office address: 323 Psalter Lane, Sheffield, England, S11 8WA.

If you have any questions about these Terms, please contact us at pasco@menscircle.club.

17. Feedback Policy

We are committed to delivering Men’s Circle services with reasonable care and skill, in line with our obligations under the Consumer Rights Act 2015. If you are dissatisfied with any aspect of your experience, we encourage you to raise feedback as soon as possible so we can respond appropriately.

How to provide feedback: members may submit feedback, concerns, or complaints by contacting us at pasco@menscircle.club.

Our approach — we will acknowledge your feedback within a reasonable timeframe, review the issue fairly and in good faith, and take reasonable steps to address any failure to deliver the service with appropriate care and skill.

Resolution options — where a service is found not to have been delivered with reasonable care and skill, we may, where appropriate, offer to repeat or correct the relevant part of the service, or provide a partial or full refund where a repeat is not possible or appropriate.

Limitations — due to the nature of Men’s Circle as a peer-supported community experience, outcomes cannot be guaranteed, individual experiences may vary, and dissatisfaction based solely on personal preference, group dynamics, or subjective experience may not qualify for a refund. This policy does not affect your statutory rights.